ok, next hurdle! i was able to set the 5820 into service mode which allowed me to download the firmware. Step 4 of the guide says to get the firmware file that matches the version. Version on my machine is 11.12.95.2499, but the latest one in the repository shows 11.12.92.2222. i searched the forums to see if there was a later version to match and found one in this post. Problem is that firmware shows a File System State of Unconfigured which does not match step 5 in the guide. should i try it with the 11.12.92 version or try to figure out this latest version that actually matches?