I am Having Problem with Intel Me for My Dell Xps 9570

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@dellxps9570

I am having problem with my dell xps 9570 power management, sleep mode and over heating problem. The problem started when I repaired my motherboard. A new processor was installed and now the laptop won’t go to sleep mode, the Nvidia auto switchng results in BSOD, and the laptop over heats.

Before my laptop was repaired, everything was working fine. I did not have any BSOD problem nor any over heating issues. The sleep mode worked fine as well.

These are FCBGA1440 CPUS if i remember right. This might as well be related to soldering / board repair or the cpu itself (why was it necessary to replace?) or other damages were caused by it?

PCH is closely connected to ME, but this is afaik CM246, so that’s unchanged.

@dellxps9570

I have upgaded the bios but the problem remains. I think that the Intel BIOS does not resolve this problem since Intel Me needs to be updated separately.

That’s wrong for these types of Dell updates, but this machine is end of service, so the latest firmware update contains the version mentioned by you.

For updating CSME see

Intel (Conv.Sec.) Management Engine: Drivers, Firmware and Tools (2-15)

Intel (Converged Security) Management Engine: Drivers, Firmware and Tools for (CS)ME 2-15 Last Updated: 2022-09-08 Intel Management Engine Introduction: Built into many Intel-based platforms is a small, low power computer subsystem called the Intel Management Engine (Intel ME). This can perform various tasks while the system is booting, running or sleeping. It operates independently from the main CPU, BIOS and OS but can interact with them if needed. The ME is responsible for many parts of a…

Latest ME 12 is12.0.96.2562 in #1 of the linked post. Has to be stitched with PMC (or you find an update binary with corresponding versions / types from another vendor).

@dellxps9570

I think the Intel Me is corrupted and needs to be reflashed. Can anybody help me fix the issues?

I don’t think so as already written. Anyway the guide for reinitializing / cleaning a ME region can be found here:

[Guide] Clean Dumped Intel Engine (CS)ME/(CS)TXE Regions with Data Initialization

Guide-How To: Clean Dumped Intel Engine (CS)ME/(CS)TXE Regions with Data Initialization Last Updated: 2020-07-22 This guide is relevant to those who need to clean the DATA section of an Engine (CSME, ME, CSTXE, TXE) Region, which is part of a dumped SPI/BIOS image, in order to flash the latter on a different machine of the same OEM model. It is not meant as a guide on how to completely transform a dumped Engine region into a stock Intel-provided one. Although the guide can be used for that some…