I am Having Problem with Intel Me for My Dell Xps 9570

dellxps9570 · March 8, 2025, 9:01am

The results came with no corruption:

C:\WINDOWS\system32>cd C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64>MEManufWin64 -verbose
Intel (R) MEManuf Version: 12.0.85.1919
Copyright (C) 2005 - 2021, Intel Corporation. All rights reserved.

Windows OS Version : 10.0

LPC Device Id: A30E.
Platform: Cannonlake Platform
General FW Information
FW Status Register1: 0x90000245
FW Status Register2: 0x60000506
FW Status Register3: 0x00000030
FW Status Register4: 0x00004004
FW Status Register5: 0x00001F01
FW Status Register6: 0x47C00BC9

CurrentState:                              Normal
ManufacturingMode:                         Disabled
FlashPartition:                            Valid
OperationalState:                          CM0 with UMA
InitComplete:                              Complete
BUPLoadState:                              Success
ErrorCode:                                 No Error
ModeOfOperation:                           Normal
SPI Flash Log:                             Present
Phase:                                     HOSTCOMM Module
PhaseStatus:                               UNKNOWN
ME File System Corrupted:                  No
FPF and ME Config Status:                  Committed

FW Capabilities value is 0x51309140
Feature enablement is 0x51309140
Platform type is 0x41000491
Feature enablement is 0x51309140
ME initialization state valid
ME operation mode valid
Current operation state valid
ME error state valid
MFS is not corrupted
PCH SKU Emulation is correct

Request Intel(R) ME BIST status command… done

Get Intel(R) ME test data command… done

Get Intel(R) ME test data command… done
Total of 14 Intel(R) ME test result retrieved

Common Services - Wireless LAN : Connectivity to NIC - Passed

Policy Kernel - Boot Guard : Self Test - Passed

SMBus - SMBus : Read byte - Passed

VDM - General : VDM engine - Passed

GFX - General : Sampling engine - Passed

USBr - General : Storage - Passed

USBr - General : KVM - Passed

PAVP - General : Verify Edp and Lspcon Configurations - Passed

PAVP - General : Set Lspcon Port - Passed

PAVP - General : Set Edp Port - Passed

Policy Kernel - ME Password : Validate MEBx password - Passed

Policy Kernel - ME Configuration : PROC_MISSING - Passed

Common Services - General : WLAN enabled only on mobile or desktop - Passed

Policy Kernel - ME Configuration : Wlan Power Well - Passed

Clear Intel(R) ME test data command… done

MEManuf Operation Passed

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64>

dellxps9570 · March 10, 2025, 7:33pm

Hi,

The Nvidia problem is still the same. The Nvidia gpu is not detected on my system. Can I revert back to previous BIOS? I tried it but It says “Bios downgrade locked due to unsupported Firmware”. Can I take this to the Programmer who will falsh it using prorammer tool ?

ChrisM · March 11, 2025, 12:39am

In your first post, you indicated that the Nvidia [Control Panel] auto switching results in a BSOD, accompanied by other problems. Are the other problems still present? After installation of the latest bios, you indicated visibly better performance. How so?

Not really sure what advice to give at this point. I’m pretty sure you don’t have a broken ME and/or a corrupted nvram. I’m not seeing why a bios downgrade would be beneficial. I went into mine, and there’s nothing NVIDIA-related. Is the NVIDIA chip even showing up in Device Manager? If not, there’s all kinds of Windows stuff you can try - like adding the device. You might want to try clean installing Windows also.

You’ll have to go through the Precision bios upgrades to see how far you can go back, but like I said, I’m not seeing what that gains. You indicated that going back from the newest xps bios to a prior xps bios didn’t help.

If you’re trying to just chug along and the NVIDIA gpu is in DM, you may want to NVIDIA Control Panel select Integrated graphics, and see how that works. Too many possibilities to take a stab at from a distance, especially given the prior repair. Good luck!

dellxps9570 · March 11, 2025, 12:17pm

Nvidia gpu is not even detected.

After bios update from dell precision, the system throws thermal trip errors. This kind of error never popped up before. The bios update does not seems to work. I will take my laptop to a repair man who will flash the bios to dell xps bios. The power management is not good in this bios update.

ChrisM · March 11, 2025, 4:04pm

Please run MEInfoWin64 again, copy and paste it on a txt file, and post it here. I’m seeing differences when compared to mine. For instance:

Post Manufacturing NVAR Config Enabled Yes - for you. No, for me.

Did your tech replace the exact same cpu? Why was it replaced?

I think you’re going to have to clean both nvam and ME, just for good measure.

Did your technician dump your full 32 MB bios before he did repairs? If so, have him zip and send it to you.

dellxps9570 · March 11, 2025, 4:30pm

Here is the latest version of MeInfoWin64 operation:

C:\Windows\system32>
The syntax of the command is incorrect.

C:\Windows\system32>cd C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64>MEManufWin64 -verbose
Intel (R) MEManuf Version: 12.0.85.1919
Copyright (C) 2005 - 2021, Intel Corporation. All rights reserved.

Windows OS Version : 10.0

LPC Device Id: A30E.
Platform: Cannonlake Platform
General FW Information
FW Status Register1: 0x90000245
FW Status Register2: 0x60000506
FW Status Register3: 0x00000030
FW Status Register4: 0x00004004
FW Status Register5: 0x00001F01
FW Status Register6: 0x47C00BC9

CurrentState:                              Normal
ManufacturingMode:                         Disabled
FlashPartition:                            Valid
OperationalState:                          CM0 with UMA
InitComplete:                              Complete
BUPLoadState:                              Success
ErrorCode:                                 No Error
ModeOfOperation:                           Normal
SPI Flash Log:                             Present
Phase:                                     HOSTCOMM Module
PhaseStatus:                               UNKNOWN
ME File System Corrupted:                  No
FPF and ME Config Status:                  Committed

FW Capabilities value is 0x51309140
Feature enablement is 0x51309140
Platform type is 0x41000491
Feature enablement is 0x51309140
ME initialization state valid
ME operation mode valid
Current operation state valid
ME error state valid
MFS is not corrupted
PCH SKU Emulation is correct

Request Intel(R) ME BIST status command… done

Get Intel(R) ME test data command… done

Get Intel(R) ME test data command… done
Total of 14 Intel(R) ME test result retrieved

Common Services - Wireless LAN : Connectivity to NIC - Passed

Policy Kernel - Boot Guard : Self Test - Passed

SMBus - SMBus : Read byte - Passed

VDM - General : VDM engine - Passed

GFX - General : Sampling engine - Passed

USBr - General : Storage - Passed

USBr - General : KVM - Passed

PAVP - General : Verify Edp and Lspcon Configurations - Passed

PAVP - General : Set Lspcon Port - Passed

PAVP - General : Set Edp Port - Passed

Policy Kernel - ME Password : Validate MEBx password - Passed

Policy Kernel - ME Configuration : PROC_MISSING - Passed

Common Services - General : WLAN enabled only on mobile or desktop - Passed

Policy Kernel - ME Configuration : Wlan Power Well - Passed

Clear Intel(R) ME test data command… done

MEManuf Operation Passed

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64>

dellxps9570 · March 11, 2025, 4:31pm

Here is the latest version of MeInfoWin64 operation:

C:\Windows\system32>
The syntax of the command is incorrect.

C:\Windows\system32>cd C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64>MEManufWin64 -verbose
Intel (R) MEManuf Version: 12.0.85.1919
Copyright (C) 2005 - 2021, Intel Corporation. All rights reserved.

Windows OS Version : 10.0

LPC Device Id: A30E.
Platform: Cannonlake Platform
General FW Information
FW Status Register1: 0x90000245
FW Status Register2: 0x60000506
FW Status Register3: 0x00000030
FW Status Register4: 0x00004004
FW Status Register5: 0x00001F01
FW Status Register6: 0x47C00BC9

CurrentState:                              Normal
ManufacturingMode:                         Disabled
FlashPartition:                            Valid
OperationalState:                          CM0 with UMA
InitComplete:                              Complete
BUPLoadState:                              Success
ErrorCode:                                 No Error
ModeOfOperation:                           Normal
SPI Flash Log:                             Present
Phase:                                     HOSTCOMM Module
PhaseStatus:                               UNKNOWN
ME File System Corrupted:                  No
FPF and ME Config Status:                  Committed

FW Capabilities value is 0x51309140
Feature enablement is 0x51309140
Platform type is 0x41000491
Feature enablement is 0x51309140
ME initialization state valid
ME operation mode valid
Current operation state valid
ME error state valid
MFS is not corrupted
PCH SKU Emulation is correct

Request Intel(R) ME BIST status command… done

Get Intel(R) ME test data command… done

Get Intel(R) ME test data command… done
Total of 14 Intel(R) ME test result retrieved

Common Services - Wireless LAN : Connectivity to NIC - Passed

Policy Kernel - Boot Guard : Self Test - Passed

SMBus - SMBus : Read byte - Passed

VDM - General : VDM engine - Passed

GFX - General : Sampling engine - Passed

USBr - General : Storage - Passed

USBr - General : KVM - Passed

PAVP - General : Verify Edp and Lspcon Configurations - Passed

PAVP - General : Set Lspcon Port - Passed

PAVP - General : Set Edp Port - Passed

Policy Kernel - ME Password : Validate MEBx password - Passed

Policy Kernel - ME Configuration : PROC_MISSING - Passed

Common Services - General : WLAN enabled only on mobile or desktop - Passed

Policy Kernel - ME Configuration : Wlan Power Well - Passed

Clear Intel(R) ME test data command… done

MEManuf Operation Passed

C:\Users\usman\Desktop\CSME System Tools v12 r38\CSME System Tools v12 r38\MEManuf\WIN64> My CPU was replaced because I accidently downgraded my Dell bios from year 2022 to 2018.

ChrisM · March 11, 2025, 5:32pm

Yep, you did already answer that. Sorry. A bios downgrade shouldn’t have done that. There’s a fairly long process involved in a dell bios upgrade/downgrade process. Did you think the downgrade was an upgrade?

Please run MEInfoWin64 (not MEManufWin64 -verbose). I’d like to more easily compare with WinMerge. Can you copy and paste results on a text file and attach that here?

Probably didn’t need a new CPU, and if you flash another broken bios, you’ll get the same result. This post by lfb6 leads to what should be a good full bios. You may want to make this a project machine. Not sure I’d trust your current repair guy.

dellxps9570 · March 11, 2025, 8:10pm

Can you provid me a list of actions so that I can tell my repair man to apply on my dell xps 9570. I would like to go back to my original bios since the thermal problem has occured from dell precision bios.

ChrisM · March 11, 2025, 10:48pm

No MEInfoWin64 text file? Okay.

This is going to be my last post, here. You’re not really giving enough info. The Precision bios is absolutely good for your xps. I’m using it now, and if you disassemble it, it clearly indicates it applies to the xps. I’ve been using Precision bios’ since v1.27.

In your very first post, you mentioned that the laptop over heats. This is not a new issue, and I still really don’t know how you got to this point.

Tell your repair guy to dump your full bios (which he already should have done - and which I asked for/about), and then go here for a quick guide to clean your ME and nvram, and then physically flash it.

Good luck.

dellxps9570 · March 12, 2025, 6:18am

thanks you very much. I will do it

Here is the MEInfoWin64 text file:https://www.mediafire.com/file/whhpkfq6v0pfv4m/meInfoWin64.txt/file

The problem is that Sometime Nvidia is detected in Device Manager and after restart/ shutdown, It does not apper in Device Manager. This looks like a BIOS error. I have already done windows installtion 4 times and problem exists the same every time.

MeatWar · March 12, 2025, 9:04am

Or signs of a possible internal HW failure (dGPU side) issue on the laptop motherboard.

dellxps9570 · March 12, 2025, 9:07am

Can It be fixed? My dell xps 9570 has gtx 1050ti

MeatWar · March 12, 2025, 9:43am

Well if it can …for sure not by a remote chat on a forum, if your “repair” man is an experienced one, that’s the best chance to have such answer after consulting him.