Hi everybody,
I have an issue with my surface pro 4.
The latest Microsoft Update broke my Intel Management Engin Firmware, i mean that now when i go in the UEFI interface from my surface
the Intel Management Engine is 0.0.0.0.
The touch screen is not working anymore.
The Surface wil not stop when i shut it down, i should presse on/off during 30s.
I try a lot of thing :
- Reinstalling from Surface Pro 4 M$ image recovery => No Change
- Ask to microsoft support => they ask me to send them the surface and they gave me another one but as my syrface is out of warrranty i should pay
- Update with latest version of Windows 10 (1809) => No Change
- Try to read FW with Intel CSME System Tools V11 r14 => Reading FW Status Failed.
I will appreciate all help. Sorry gor my bad english, but it is not my natural language
Thanks a lot
Eric