Hello, I have an Asus Z87-K with an intel i5 that is reported as a 4670K (honestly I remember is was an i5 4570, but could be wrong) that was stable for 2 years until the beginning of this month. Now it started shutting off every 30min precisely either in windows, intensive games, bios screen and with no windows event logs describing anything else other than an unexpected shut down.
I searched the internet and came to this forum with the only lead beeing Intel Management Engine. Currently, the bios screen shows ME version N/A (bios itself is up to date at version 1402 and I also tried switching to 1401 and back). I downloaded everything from the Asus support page and installed the drivers, but the Intel ME one (v10.0.1146) shows that platform is unsupported during setup. I think I need this installed in order to update the bios further to support 4th gen CPUs (asus bios updater setup for 4th gen intel).
Is there a way to force flash the Intel ME? Could someone point me to an easier guide; I got lost so far.
Here is a log made by the intel ME setup if it helps. :S
2020:03:10 23:43:51:277:
2020:03:10 23:43:51:277: >>> Log start
2020:03:10 23:43:51:277: Mutex with given name doesn’t exist. Creating new one.
2020:03:10 23:43:51:277: Obtained mutex succesfully.
2020:03:10 23:43:51:277: Single-instance mutex has been obtained
2020:03:10 23:43:51:277: Core version: 2.5.48
2020:03:10 23:43:51:277: Setup version: 2.1.13.0
2020:03:10 23:43:51:277: Command line: “C:\Users\santa\Desktop\MEI-Win10_VER11001146\SetupME.exe”
2020:03:10 23:43:51:277: OS data: 6-2-1-0 64-bit
2020:03:10 23:43:51:277: System up time: 1533 sec
2020:03:10 23:43:51:277: Reboot pending: No
2020:03:10 23:43:51:277: Current UI language: 0409
2020:03:10 23:43:51:277: Language folder: C:\Users\santa\AppData\Local\Temp\IIF6801.tmp
2020:03:10 23:43:51:293: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\ar-SA\IntelCommon.dll. Lang 0401. Rank 0
2020:03:10 23:43:51:309: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\cs-CZ\IntelCommon.dll. Lang 0405. Rank 0
2020:03:10 23:43:51:309: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\da-DK\IntelCommon.dll. Lang 0406. Rank 0
2020:03:10 23:43:51:324: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\de-DE\IntelCommon.dll. Lang 0407. Rank 0
2020:03:10 23:43:51:340: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\el-GR\IntelCommon.dll. Lang 0408. Rank 0
2020:03:10 23:43:51:356: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\en-US\IntelCommon.dll. Lang 0409. Rank 3
2020:03:10 23:43:51:371: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\es-ES\IntelCommon.dll. Lang 0C0A. Rank 0
2020:03:10 23:43:51:387: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\fi-FI\IntelCommon.dll. Lang 040B. Rank 0
2020:03:10 23:43:51:387: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\fr-FR\IntelCommon.dll. Lang 040C. Rank 0
2020:03:10 23:43:51:402: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\he-IL\IntelCommon.dll. Lang 040D. Rank 0
2020:03:10 23:43:51:418: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\hu-HU\IntelCommon.dll. Lang 040E. Rank 0
2020:03:10 23:43:51:434: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\it-IT\IntelCommon.dll. Lang 0410. Rank 0
2020:03:10 23:43:51:434: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\ja-JP\IntelCommon.dll. Lang 0411. Rank 0
2020:03:10 23:43:51:449: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\ko-KR\IntelCommon.dll. Lang 0412. Rank 0
2020:03:10 23:43:51:465: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\nb-NO\IntelCommon.dll. Lang 0414. Rank 0
2020:03:10 23:43:51:480: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\nl-NL\IntelCommon.dll. Lang 0413. Rank 0
2020:03:10 23:43:51:480: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\pl-PL\IntelCommon.dll. Lang 0415. Rank 0
2020:03:10 23:43:51:496: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\pt-BR\IntelCommon.dll. Lang 0416. Rank 0
2020:03:10 23:43:51:512: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\pt-PT\IntelCommon.dll. Lang 0816. Rank 0
2020:03:10 23:43:51:527: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\ru-RU\IntelCommon.dll. Lang 0419. Rank 0
2020:03:10 23:43:51:543: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\sk-SK\IntelCommon.dll. Lang 041B. Rank 0
2020:03:10 23:43:51:543: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\sl-SI\IntelCommon.dll. Lang 0424. Rank 0
2020:03:10 23:43:51:559: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\sv-SE\IntelCommon.dll. Lang 041D. Rank 0
2020:03:10 23:43:51:582: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\th-TH\IntelCommon.dll. Lang 041E. Rank 0
2020:03:10 23:43:51:582: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\tr-TR\IntelCommon.dll. Lang 041F. Rank 0
2020:03:10 23:43:51:597: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\zh-CN\IntelCommon.dll. Lang 0804. Rank 0
2020:03:10 23:43:51:613: Found C:\Users\santa\AppData\Local\Temp\IIF6801.tmp\zh-TW\IntelCommon.dll. Lang 0404. Rank 0
2020:03:10 23:43:51:613: Loading language 0409
2020:03:10 23:43:51:613: Setup mode: Installation
2020:03:10 23:43:51:613: Looking for OS: 5.1 5.2
2020:03:10 23:43:51:613: Preparing to check for Kernal Mode Driver Framework 1.11 or higher
2020:03:10 23:43:51:613: KMDF 1.11 or higher detected!
2020:03:10 23:43:51:613: Checking .NET version…
2020:03:10 23:43:51:613: Expected version: v3.5
2020:03:10 23:43:51:613: Found registry key for the expected .NET version.
2020:03:10 23:43:51:613: .NET version check passed
2020:03:10 23:43:51:613: Looking for OS: 5.1 5.2 6.1 6.2 6.3
2020:03:10 23:43:51:613: OS check passed
2020:03:10 23:43:51:613: Checking .NET version…
2020:03:10 23:43:51:613: Expected version: v3.5
2020:03:10 23:43:51:613: Found registry key for the expected .NET version.
2020:03:10 23:43:51:629: .NET version check passed
2020:03:10 23:43:51:629: Resolving driver source
2020:03:10 23:43:51:629: Using embedded driver(s). Temp source is 'C:\Users\santa\AppData\Local\Temp\IIF6969.tmp’
2020:03:10 23:43:51:644: Using folder ‘C:\Users\santa\AppData\Local\Temp\IIF6969.tmp’ as the driver source
2020:03:10 23:43:51:644: Scanning all active devices
2020:03:10 23:43:51:660: Scanning HECI\heci.inf (Name: HECI_HECI, Version: 11.0.0.1146)
2020:03:10 23:43:51:660: Section with the best match: Intel.NTamd64.10.0
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_1E3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_1CBA (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_1C3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_1DBA (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_1D3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_8C3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_9C3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_8D3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_9CBA (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_8CBA (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_9D3A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: Device: PCI\VEN_8086&DEV_A13A (Intel(R) Management Engine Interface )
2020:03:10 23:43:51:660: MUP OS bits: 0xFFFFE
2020:03:10 23:43:51:660: E Win32 exception occurred!!
2020:03:10 23:43:51:660: Error code: 0x4E24 (20004)
2020:03:10 23:43:51:660: Error text: ''
2020:03:10 23:43:51:660: Extended error text: 'Error in device matching’
2020:03:10 23:43:51:660: Debug info: 'Setup.cpp (257)'
2020:03:10 23:43:51:680: Reading storyboard
2020:03:10 23:43:51:680: Page count: 7
2020:03:10 23:43:51:680: Added: Welcome
2020:03:10 23:43:51:680: Added: Modify
2020:03:10 23:43:51:680: Added: License
2020:03:10 23:43:51:680: Added: Destination
2020:03:10 23:43:51:680: Added: Progress
2020:03:10 23:43:51:680: Added: Finish
2020:03:10 23:43:51:680: Added: Error
2020:03:10 23:43:51:680: Reading string map
2020:03:10 23:43:51:680: No string map present
2020:03:10 23:43:51:695: Showing page: Error
2020:03:10 23:43:53:061: Dumping properties (34 total)
2020:03:10 23:43:53:061: IIF_MSILOGLEVEL=4096
2020:03:10 23:43:53:061: ME_WMI_STATE=0
2020:03:10 23:43:53:061: ME_LMS_STATE=1
2020:03:10 23:43:53:061: ME_NAC_STATE=1
2020:03:10 23:43:53:061: ME_IMSS_STATE=0
2020:03:10 23:43:53:061: ME_ICLS_STATE=1
2020:03:10 23:43:53:061: ME_VCCRT_STATE=1
2020:03:10 23:43:53:061: ME_DAL_STATE=1
2020:03:10 23:43:53:061: ME_SPE_STATE=1
2020:03:10 23:43:53:076: IIF_NOPRUNE=1
2020:03:10 23:43:53:076: IIF_NOMSITRANSACTIONS=1
2020:03:10 23:43:53:076: IIF_LOGFOLDER=C:\Users\santa\Intel\Logs
2020:03:10 23:43:53:076: IIF_SETUPVERSION=2.1.13.0
2020:03:10 23:43:53:076: IIF_PACKAGEVERSION=11.0.0.1153
2020:03:10 23:43:53:076: IIF_SETUPPATH=C:\Users\santa\Desktop\MEI-Win10_VER11001146
2020:03:10 23:43:53:076: IIF_CACHELOC=C:\ProgramData\Intel\Package Cache{1CEAC85D-2590-4760-800F-8DE5E91F3700}
2020:03:10 23:43:53:076: IIF_OS=10.0
2020:03:10 23:43:53:076: IIF_DEBUG_REPORTEDVERSION=6.2
2020:03:10 23:43:53:076: IIF_OSSERVICEPACK=0
2020:03:10 23:43:53:076: IIF_IS64=1
2020:03:10 23:43:53:076: IIF_NET20=1
2020:03:10 23:43:53:076: IIF_NET30=1
2020:03:10 23:43:53:076: IIF_NET35=1
2020:03:10 23:43:53:076: IIF_NET40CLIENT=1
2020:03:10 23:43:53:076: IIF_NET40FULL=1
2020:03:10 23:43:53:076: IIF_NET45CLIENT=1
2020:03:10 23:43:53:076: IIF_NET45FULL=1
2020:03:10 23:43:53:076: IIF_INSTALLFOLDER=C:\Program Files (x86)\Intel\Intel(R) Management Engine Components
2020:03:10 23:43:53:076: IIF_LANGCOUNTRY=en-US
2020:03:10 23:43:53:076: IIF_RESOURCEFOLDER=C:\Users\santa\AppData\Local\Temp\IIF6801.tmp
2020:03:10 23:43:53:076: IIF_SETUPMODE=INSTALL
2020:03:10 23:43:53:076: IIF_EXITCODE=20004
2020:03:10 23:43:53:076: IIF_LICENSE=
2020:03:10 23:43:53:076: IIF_README=
2020:03:10 23:43:53:076: Dumping feature states
2020:03:10 23:43:53:076: Feature: ‘LegacyUninstallFeature’ | Package: ‘{A9F98C81-482E-4B1F-B7AD-B8963AA3BAAE}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘DriverFeature’ | Package: ‘{EBB4E1B1-D0A2-4F8E-BAFC-EF49A4D4E2A7}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘VCRedist’ | Package: ‘{C769B4D9-C208-4FC9-BBEF-420C8C219253}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘LMSFeature’ | Package: ‘{C769B4D9-C208-4FC9-BBEF-420C8C219253}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘NACFeature’ | Package: ‘{C769B4D9-C208-4FC9-BBEF-420C8C219253}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘DALFeature’ | Package: ‘{C769B4D9-C208-4FC9-BBEF-420C8C219253}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘ALL’ | Package: ‘{97A8120A-818B-425A-89F5-C2A610A24862}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘IntelSA’ | Package: ‘’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘ProductFeature’ | Package: ‘{DAB2D6B9-54CE-4225-B2C6-0535AEEF18A9}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Feature: ‘VCRedist’ | Package: ‘{DAB2D6B9-54CE-4225-B2C6-0535AEEF18A9}’ | Current: ‘false’ | New: 'false’
2020:03:10 23:43:53:076: Exit code (command line): 1603
2020:03:10 23:43:53:076: >>> Log End
Update: So I seem to have fixed the problem now (PC has been stable for over two hours now). In the end I rewritten the bios chip completely using a CH341A Mini Programmer and now intel ME version is visible in bios menu and DDR3 frequency is no longer listed at 0mhz (probably some other wierd issues fixed also).
I recommend grabbing one of these https://www.onetransistor.eu/2017/08/ch3…-schematic.html if anyone else encounters this issue. For me, it was cheaper than getting a new bios chip or sending the old one to a repair shop. The bios reflashing itself is pretty intuitive also.
In the case of Asus, the bios file is a .cap file, so use UEFITool to open the .cap file, “extract the body” and save it as a .rom file (the CH341A flashing software I found could only use .rom or .bin files).