Does anyone know where I can find an update of the NVM Firmware for Alpine Ridge card?
My card have NVM Firmware: 20
The card use DSL6540 C-step Thunderbolt controller (15D2)
I found everywhere on the internet and could not find any that I can use, the closest one being the Lenovo one but that one is vendor specific so I cannot flash it onto my Gigabyte card.
The reason I am looking for a new firmware will be written below (long text but for anyone is interested or might have other solutions, I will worship you as god. I literally ran out of options.
I have an Alpine Ridge Rev 2.0 add in card using on my Asus Motherboard (Asus Prime X299 Deluxe with latest BIOS: 3006) to replace the Asus ThunderboltEX3 card that came with the motherboard because I need 2 TB3 ports now for a TB3 dock.
I am connecting 2 device to the Alpine Ridge Card.
Port1 : Antelope Audio Orion Studio Rev 2017 Thunderbolt Audio Interface
Port2: Elgato Thunderbolt 3 Pro dock.
Everything been working fine for 1 week(the time I bought the Elgato dock), then yesterday Windows could not detect the TB3 Dock in Port 2. I tried to connect the dock in Port 1 instead and Windows able to recognize the dock but the Audio interface failed to recognize in Port 2.
So I googled A LOT, someone suggest to move the Alpine ridge card to another PCI-E slot ( all my PCI-E x16 slots are able to run x4 or higher, as I have 44 lane CPU). I move the card from slot 4 to slot 3.
It works fine for both port. great! Then today, the thunderbolt dock disappear in Thunderbolt control center again.
I tried to connect the dock to port 1 again. Only this time even port 1 cannot recognize the dock. I moved the alpine card from 4th slot, 3rd slot, 2nd slot and tried all combination of different port. Still in thunderbolt control center, I cannot see the dock.
So I think maybe my dock is dead… As last resort I connect the dock to both of my 16" Macbook Pro and iMac Pro. The dock works fine in both machine.
So I google a little bit more, seems that my Alpine Ridge card have quite old NVM firmware. NVM Firmware: 20
Then I tried to find the newer firmware on the internet but could not find any. I am wondering if Gigabyte have a newer firmware? Maybe the firmware is the culprit.
I ran out of options. Looking for your help. Sorry for the long text.