[Help Request] Clean Intel ME Region v12.0.0.1069

Special Topics Intel Management Engine
1

Can you help me find this file?
Does it need a programmer?

acer nitro 5 an515-52-74p5 series n17c1 dh53f la991p

Edit by Fernando: Thread title customized/specified

2

It doesn’t necessary need an SPI programmer but always a tool to consider…they r not expensive and things doesnt always run as we want so…
As long as u can dump and write with Intel FPT tool as primary option when unlocked.
Follow the guide: [Guide] Clean Dumped Intel Engine (CS)ME/(CS)TXE Regions with Data Initialization
Preserve an untouched backup/dump for any eventuality that can occur.

EDIT: Oh u went to a tech… so go to him again.

3

Same machine?



If the link to the Acer page is for the correct machine, then the bios contains a complete Intel image, ME region should already be clean.

What were the other two links? Did you dump your the original bios?

4

Yes, this is the device
BIOS flash has been done

I went to a technician and he fetched the file from one of the sites


I have a late take off
blue screen
6G graphics card became 3G

5

Impossible to comment without knowing what precisely has been done and what images have been flashed. Make a new dump of the firmware that gives you these problems. Do you have an old dump of the original firmware?

6

One of the technicians said he needs me region
The old bios file was not saved before flashing

7

Bios 1.05 has a complete firmware image with ME 12.0.0.1069, some padding before (0x9730F) firmware image and after, but shouldn’t be a problem for a technician to extract the ME region.

8

Is it possible to solve the problem with Windows or not?
Do I need a clean file or not?
Where do I find this file?
Does the programmer need?

9

lfb6 already told u that the bios file version 1.05 in the product website is complete and has a ME FW image on it, so wasnt this that ur tech guy asked u? There u go now…
Ur tech will do flash/programming as he want, ask him.

10

thank you
But what should I do, I’m not an expert in these things
Do I have to download version 1.05 and I think it is not possible to go back to it

11

You opened a new thread regarding a clean region ME 12 that your tech needed and you got the answer where to find it. Otherwise: