I have been facing a problem with the battery charging on my laptop. The system continuously shows the battery status as 0% available (plugged in, charging), but the battery is not getting charged. If I disconnect the Power Adapter , the system does not power ON with the battery.
I tried resetting the EC but it did not help.
I tried BatteryMon to see the Battery status and it did not show any meaningful information. I also tried running in the command prompt powercfg /batteryreport, to generate a report on the battery, but the command failed.
Is the battery dead or something wrong with the motherboard? Could anyone suggest if this problem could be solved?
Thanks!