@Andy6565
Thanks for the reply and the given information.
Unfortunately you forgot to answer the first and the 5th ones among my additional questions.
Another question:
Which Storage Controller settings are currently active within the BIOS?
uninstalled the "Microsoft VHD Loopback Controller”.inserted my usb.this time there was no sound heard while inserting or removing the usb which was being heard otherwise .the uninstalled "Microsoft VHD Loopback Controller” has since not reappeared in device manager .did that right now.
What happened after the reboot? Did you get access to the content of any USB connected pendrive?
By the way - which Intel RST driver version is installed? Was the driver present from scratch?
- usb still not recognised after reboot though now i can hear the sound of usb being inerted and removed
- details of intel RST driver attached as intel 1 and 2.cant say if this driver was present from the scratch.
- i have a limit on number of replies i can provide… so just out of the 12 hour ban to reply to you
@Andy6565
Please open the „Advanced“ BIOS section and take a picture of the current and available „Intel Rapid Storage Technology“ settings. Can you choose any other option than “Intel RST Premium With Intel Optane System Acceleration”? If yes, which one(s)?
By the way - have you already tried to connect the ASUS Support regarding your USB issue?
What you can try is to manually update the in-use Intel RST RAID driver (current version is v17.11.0.1000 dated 09/30/2022) from within the Device Manager.
These are the options:
a) 64bit Intel RST RAID driver v17.11.3.1010 WHQL dated 11/25/2022
b) 64bit Intel RST RAID driver v18.37.7.1013 WHQL dated 02/06/2023
Both are compatible with your on-board Intel SATA Controller and your current configuration. You can find the download links within the start post of >this< thread.
Another question:
After having uninstalled the device named “Microsoft VHD Loopback Controller” does the Device Manager show anything with a question mark (“missing driver”)?
Asus support has no workable solution other than visiting their nearest service centre.BIOS pics enclosed
As far as I can see, the BIOS of your mainboard doesn’t offer the option to run the Intel SATA Controller in AHCI mode. That is a pity, because the “RAID mode” only makes sense, if a RAID Array (consisting of 2 or more members) has been created.
The interesting thing is, that neither Win10 nor Win11 natively has any v17 platform Intel RST driver in the box. That means, that it was the laptop manufacturer ASUS, who had integrated the v17.11.0.1000 RAID driver.
If you should not find a solution for your problem and no help delivered by the ASUS Support, I recommend to do a clean fresh installation of Win11 v24H2 onto your currently used system drive. Don’t forget to save the most important data before you delete the related partitions of the drive.
Once the OS is up and running, you may or have to update the in-use Intel RAID driver (will be v15.44.0.1015).
Please give us your feedback after having solved the problem.
Good luck!
Not only, I think? There was this optane thingy where RST used a small SSD (like 16 or 32 GB?) together with a conventional disk. MIght be that this config is active here, but the 256 GB NVMe disk would be enough for a system disk with OS and programs here with its 256GB?!
So I’d stop fiddling with all this and buy a relatively cheap 1 or 2 TB NVMe SSD, removing both the 1 TB harddisk and the 256 GB NVMe SSD, thus being able to switch to AHCI mode and forget about all these optane stuff.
There was a thread with optane ‘stealing’ (= assigning to its own system) all SSDs when active, but I think this wouldn’t be valid for USB flash drives?
The optane config should be readable within the RST software, if installed in corresponding version. One might find the USB flash drives ther, too, if RST is really assigning them to its own system.
thanks for all the advice.will attempt 24H 2 windows 11 install
@lfb6
Thanks for your input!
According to the posted pictures the current system of Andy6565 doesn’t contain any NVMe SSD.
I don’t know such RAID configuration for an Intel chipset system. Maybe you mean StoreMI, which is an AMD caching software to improve HDD performance and uses SSD as cache.
https://smarthdd.com/database/KINGSTON-RBUSNS8154P3256GJ3/E8FK11.T/
I thought these were pics of his machine?
@lfb6
You are absolutely right (I have missed this detail), but where is the related NVMe Controller? I haven’t found it within Andy6565’s Device Manager. The v17 platform Intel RST RAID drivers do support the NVMe data transfer protocol, but the related Controller named “Intel(R) NVMe Controller” with the HardwareIDs “PCI\VEN_8086&CC_0108” is obviously not listed within the “Storage Controllers” section of the Device Manager.
I have no explanation for this situation.
If the disk is ‘integrated’ / ‘assimilated’ in RST the NVMe controller probably won’t show up. But for Win 10 the device manager still had the view ‘Devices by connection’, shouldn’t be a problem to see, where the NVMe disk is connected. Maybe this is still possible for Win 11?
(Win 10 - standard setup)
Would be interesting to see an RST status page like
You are right, but this requires the installation of the complete Intel RST Console software.