Enabling KVM functionality on Dell T7910

I have a Dell Precision T7910. By following the instructions on the pinned thread regarding Intel ME I’ve flashed a cleaned ME Region. As best I can tell, this system should be able to have KVM functionality. However, the option doesn’t appear and using the Intel Firmware Tool doesn’t seem to have information regarding it.

Is there something I am missing. What do I need to do to enable KVM functionality. Will it require a BIOS Mod? ME v9.1.45 activated in Admin Control Mode (ACM)
CPU: Intel E5-2678 v3
Chipset: Intel C612

Intel(R) MEInfo Version:
Copyright(C) 2005 - 2017, Intel Corporation. All rights reserved.

Intel(R) Manageability and Security Application code versions:

BIOS Version A31
MEBx Version
Gbe Version 1.3
VendorID 8086
PCH Version 5
FW Version H
LMS Version
MEI Driver Version
Wireless Hardware Version Not Available
Wireless Driver Version Not Available

FW Capabilities 0x0C7A4945

Intel(R) Active Management Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Intel(R) Dynamic Application Loader - PRESENT/ENABLED

Intel(R) AMT State Enabled
TLS Enabled
Last ME reset reason Global system reset
Local FWUpdate Enabled
BIOS Config Lock Disabled
GbE Config Lock Enabled
Host Read Access to ME Disabled
Host Write Access to ME Disabled
SPI Flash ID #1 C22018
SPI Flash ID VSCC #1 20452045
SPI Flash BIOS VSCC 20452045
BIOS boot State Post Boot
OEM Id 68853622-eed3-4e83-8a86-6cde315f6b78
Link Status Link up
System UUID 4c4c4544-0051-3310-8036-c7c04f343832
MAC Address 64-00-6a-86-f3-26
IPv4 Address
IPv6 Enablement Disabled
Privacy/Security Level Default
Configuration state Completed
Provisioning Mode PKI
Capability Licensing Service Enabled
OEM Tag 0x00000000
Slot 1 Board Manufacturer Unused
Slot 2 System Assembler Unused
Slot 3 Reserved Unused
M3 Autotest Enabled
C-link Status Disabled
Wireless Micro-code Mismatch No
Wireless Micro-code ID in Firmware 0x0082
Wireless LAN in Firmware Intel(R) Centrino(R) Ultimate-N 6205
Wireless Hardware ID No Intel WLAN card installed
Wireless LAN Hardware No Intel WLAN card installed
Localized Language English
Independent Firmware Recovery Disabled

It should be possible if the CPU and PCH are compatible. What AMT sticker from Dell do you see in the system? Set the Service Mode jumper, download ME System Tools v9.1 from Section C of Intel Management Engine: Drivers, Firmware & System Tools, run Flash Programming Tool with parameter “fptw -d spi.bin”, compress and attach “spi.bin” output SPI image.

SPI.bin was too large to attach. Here’s a link to download it.


Original Configuration for this system shows as follows:

31-AAHX : Intel vPro Technology Enabled

edit: I was able to upload. Remove the .zip from the file name.
Compressed using 7-zip and split to two files.

spi.7z.001.zip (3.33 MB)

spi.7z.002.zip (3.33 MB)

From both the firmware dump and the MEInfo output, it seems that all AMT features are enabled and operational (including KVM, as seen at FITC). The CPU and PCH are vPro capable so I don’t know what’s wrong. Make sure you have the latest/last “Intel MEI Drivers & Software Corporate v11.7.0.1069” installed from Intel Management Engine: Drivers, Firmware & System Tools. Otherwise, I suggest you ask Dell or Intel support at their forums. They should know AMT/vPro stuff much better.

I also installed the MeshCommander and Intel Maneeability Commander. With MeshCommand, the option for KVM isn’t there for active feautures. With the Intel Commander it’s unchecked, but when I check it, it still won’t enable it. There must be something else that I’m missing.

When going to the ME via ctrl + p, KVM is also not listed.

Some of the documentation states integrated graphics are required for KVM support. The board doesn’t have an integrated graphics adapter. Is it possible to force it to use discreet graphics?

I have the Quadro K2200 video card installed.

AFAIK most Xeon CPUs don’t have an Intel iGPU. KVM uses the iGPU only so if your CPU does not have one, then that’s probably why KVM is absent.

I wonder if there is a way to trick the system to use the dedicated card as an integrated card?

I would think the KVM functionality would just be disabled and not be able to enable if the issue was due to the integrated graphics. Do I need to start looking into modifying the BIOS possibly? I feel like I’m missing something.

No way to use anything but the integrated Intel iGPU, afaik.

And it might be simple:
If the system runs a standard ME image (not SPS), then the ME itself doesn’t “know” if it will be running on a system with or without KVM support. So in the basic settings (BIOS and fitc) you may be able to enable everything. But at runtime, both ME and BIOS will detect that the feature is not really supported on the current hardware. → No way to really use it.
And I doubt you’ll ever be able to change that behavior.