Intel (Converged Security) Management Engine: Drivers, Firmware and Tools (2-15)

It seems that I can’t uninstall version 10 because of an error. Now installing/uninstalling version 9 gives me an error…

Try to do the following:
1. Install the driverpack v10 on top of the former one by running the setup.exe.
2. Reboot.
3. Uninstall the complete package v10 from within the Control Panel ("Add/remove Programs").

Thanks, but I got the same error on installing… I’m afraid it’s time for a OS clean reinstall…

@gpvecchi

Before doing a clean reinstall, try to use an advanced uninstaller. I had many good uses with Revo Unistaller, but you might want to look at what it selects to delete. If you want to get your hands dirty, look at the logs the installer creates. I managed to solve a similar problem with RST drivers, by inspecting the log and providing the file it needed.

Update of the thread opener

Today I have updated the start post of this thread.

Changelog:

  • updated: Intel ME 9 Firmware Update for 1.5MB (new Firmware: v9.1.0.1120)
  • updated: Intel ME 9 Firmware Update for 5MB (new Firmware: v9.1.0.1120)

Credits go to Pacman and Station-Drivers for the source files.

@Fernando
It seems people are reporting that 9.1 FW on 8-series doesn’t work well and locks the BCLK, so i Think it is best to put 9.0.x back for 8-series.


Also reduced the CPU FSB 100.0 MHz -> 99.9x MHz.

@ Pacman and SoniX:

Thanks for the infos.
Meanwhile I have readded the previously offered and obviously proper working ME9 Firmware versions 9.0.31.1487. So the ME9 users can decide, if they want to flash the newest (buggy) version or the older one.


Thanks, I already tried, but it seems that Revo Uninstaller portable doesn’t find the package in installed application. Log? This sound interesting… Any info about it’s location? Thank you!

It should be in C:\Intel\Logs or C:\Users\Your_Name\Intel\Logs. But you should try to install version 9 or 10 again and uninstall with Revo; if you have errors at any step, check the logs from those folders.

An advice: move the logs you currently have there to a temp location, to start with a clean log. Read the logs when installing the package, also when uninstalling. You should look for all the small apps that get installed with the package and uninstall them all to have a successful repair.

I’m not sure what the issue is but I can’t seem to get the ME tool for version 7 to work.

•>Intel ME Info Tool for ME v7 Series Note: This tool is usable with older Intel Chipsets and has to be run in the DOS box of a 32bit environment.

I get the error shown below. I’m running windows 7 32bit as it was mentioned. What am I missing?

[[File:meinfo.jpg|none|auto]]

Thank you

@ TheOneAndOnly:
Are you sure, that your mainboard has the ME7 firmware?
If not, please check it. Maybe >this< guide will help to find it out.

I am not sure, if it will solve your problem, but I recommend to run the METool from outside your personal folder.

What is the signifance of memanuf error 9332: Internal Error?

Or with -verbose switch:

1
2
3
 
Policy Kernel - SMBus: Read byte - Failed
Error 9332: Internal error
SMBus Read Byte PEC failure
 


Full log:


Intel(R) MEManuf Version: 8.1.10.1286
Copyright(C) 2005 - 2012, Intel Corporation. All rights reserved.


FW Status Register1: 0x1E000255
FW Status Register2: 0x66000106

CurrentState: Normal
ManufacturingMode: Enabled
FlashPartition: Valid
OperationalState: M0 with UMA
InitComplete: Complete
BUPLoadState: Success
ErrorCode: No Error
ModeOfOperation: Normal
ICC: Valid OEM data, ICC programmed

Get FWU info command...done

Get FWU version command...done

Get FWU feature state command...done

Get ME FWU platform type command...done

Get ME FWU feature capability command...done
Feature enablement is 0x1101C40
gFeatureAvailability value is 0x1

Request Intel(R) ME test result command...done
System is running on consumer/1.5M image, start Intel(R) ME Runtime Test

ME initialization state valid
ME operation mode valid
Current operation state valid
ME error state valid
Verifying FW Status Register1...done
OEM ICC data valid and programmed correctly

Request Intel(R) ME test result command...done
vsccommn.bin was created on 03:27:24 06/19/2012 GMT
SPI Flash ID #1 ME VSCC value is 0x2005
SPI Flash ID #1 (ID: 0xEF4017) ME VSCC value checked
SPI Flash ID #1 BIOS VSCC value is 0x2005
SPI Flash ID #1 (ID: 0xEF4017) BIOS VSCC value checked
FPBA value is 0x0
No Intel vPro Wireless device was found

Request Intel(R) ME Runtime BIST test command...done

Get Intel(R) ME test data command...done
Total of 12 Intel(R) ME test result retrieved

MicroKernel - Internal Hardware Tests: Internal Hardware Tests - Passed

Policy Kernel - Power Package: Package 1 supported - Passed
Policy Kernel - Power Package: Default package supported - Passed

MicroKernel - Blob Manager: Set - Passed
MicroKernel - Blob Manager: Get - Passed
MicroKernel - Blob Manager: Remove - Passed

Policy Kernel - ME Configuration: Wlan Power Well - Passed
Policy Kernel - ME Configuration: PROC_MISSING - Passed
Policy Kernel - ME Configuration: M3 Power Rails Available - Passed
Policy Kernel - ME Recovery: ME Recovery mode check - Passed
Policy Kernel - Embedded Controller: Power source type - Passed
Policy Kernel - SMBus: Read byte - Failed
Error 9332: Internal error
SMBus Read Byte PEC failure

Clear Intel(R) ME test data command...done
Get EPID Group ID command...done

EPID Group ID: 450

EPID GID Check passed

Error 9296: MEManuf Test Failed


ME FW is 8.1.51.1471

hi i am new on here, i am having problems updating firmware hm67 chipset, i just need right software or advice how to, its mobile motherboard i tryed to update from dos mode comes up with errors ,if some is familiar with how to copy firmware and reflash it, please can you help me i spent hours trying this is bacuase i put brand new chipset in the motherboard but i need firmware programming,seems i have to build the bios up with copied firmware from orignal firmware from specific board which contains service tag and other information on top of me firmware,i would be grateful someone put me on right direction.

@ PROMAN28:
Welcome at Win-RAID Forum!

Since I only have very limited knowledge about repairing a bad flash of the Intel ME Firmware, I am not able to help you myself, but I am confident, that you will get support by other Forum members.
Additional questions:
1. What did the MEInfo tool show resp. which was the original ME Firmware version of your system?
2. Which Intel ME Firmware version did you try to flash?
3. What happened exactly? Did you just get an error message while trying to flash the Firmware or has the flashing been done, but ended with a corrupted/not usable Intel ME Firmware?

Regards
Fernando

Update of the thread opener

Today I have updated the start post of this thread.

Changelog:

  • new: Intel ME Drivers v10.0.0.1126 WHQL dated 02/19/2014, already extracted, can be installed manually from within the Device Manager
  • new: complete Intel ME Driverpack v10.0.0.1126 WHQL dated 02/20/2014 (with installer)

Credits go to Pacman and Station-Drivers for the source files.

hi i have dell vostro 3550 running on window 64bit i have got corrupt intel firmware i tryed to run meinfo64 from cmd the chipset is 7 series hm67 and the erros as follows can someone help me how to copy firmware image from the chipset or even reflash it i be grateful if someone can advice me following info is what i get

Directory of C:\Windows64

26/03/2014 11:12 <DIR> .
26/03/2014 11:12 <DIR> …
23/08/2012 23:47 61,952 Idrvdll32e.dll
24/08/2012 00:16 1,189,152 MEInfoWin64.exe
23/08/2012 23:47 114,176 Pmxdll32e.dll
3 File(s) 1,365,280 bytes
2 Dir(s) 141,610,209,280 bytes free

C:\Windows64>meinfowin64.exe

Intel(R) MEInfo Version: 8.1.20.1309
Copyright(C) 2005 - 2012, Intel Corporation. All rights reserved.


Error 1002: Failed to retrieve Intel (R) ME FW Version

GBE Region does not exist.
Intel(R) ME code versions:

BIOS Version: A11
MEBx Version: 0.0.0.0000
Gbe Version: Unknown
VendorID: 8086
PCH Version: 5
FW Version: 7.0.4.1197
UNS Version: 7.0.2.1164
LMS Version: 7.0.2.1164
MEI Driver Version: 7.0.0.1144
Wireless Hardware Version: 2.1.51
Wireless Driver Version: 14.2.0.10

FW Capabilities: 0x01001C60

Intel(R) Anti-Theft Technology - PRESENT/ENABLED
Intel(R) Capability Licensing Service - PRESENT/ENABLED
Protect Audio Video Path - PRESENT/ENABLED


Error 8203: Unexpected result in command response (Get CLS Allowed Feature Info)

Cryptography Support: Disabled
Last ME reset reason: Power up
Local FWUpdate: Enabled
BIOS Config Lock: Enabled
Host Read Access to ME: Disabled
Host Write Access to ME: Disabled
SPI Flash ID #1: EF4016
SPI Flash ID VSCC #1: 20052005
SPI Flash BIOS VSCC: 20052005
BIOS boot State: Post Boot
OEM Id: 00000000-0000-0000-0000-000000000000
Capability Licensing Service: Enabled

Error 8203: Unexpected result in command response (Get CLS Allowed Feature Info)


Error 8203: Unexpected result in command response (Get CLS Allowed Feature Info)


Error 8203: Unexpected result in command response (Get CLS Allowed Feature Info)

OEM Tag: 0x00000000
Localized Language: Unknown
Independent Firmware Recovery: Disabled

C:\Windows64>

@PROMAN28

You have 7.x firmware, so you must use 7.x tools for best compatibility. Those errors are expected when running 8.x software on 7.x firmware. I have attached the tools 7.1.20.119 for 7.x firmware. But you should first update your ME firmware with version 7.1.60.1193 from the first page of this thread.

To test ME firmware, just run metest.bat from MEManuf folder.



I have a log, but I can’t understand anything… And no way to install newer version…

I can’t understand what full package installs more than just drivers…
What’s the suggestion, please?

The installer of the full package installs more than just the Intel MEI (HECI) driver. After the installation you get an entry "Intel(R) Management Engine Components" within the "Add/remove Programs" list of the Control Panel.

I cannot give a general suggestion.