Hi, Dell Optiplex 7020 has standard management onboard and that’s working fine (power on/off, reset, hardware inventory etc.). I’ve checked that with Meshcommand so far. But “KVM” for remote console is not available. Is there a chance to activate the Remote Control (KVM) feature with active management?
It should be possible if the CPU and PCH are compatible. What AMT sticker from Dell do you see in the system? Also, what motherboard jumpers do you see?
CPU is i5-4690, Chipset is Q87 express. According to the specifications both are fully AMT (including OOB/KVM/Remote Console) capable.
From Dell they are coming only with “standard Management” (=no KVM). A Sticker on the inside says: AMT_DASH_VPRO: Default "1" No other related stickers on the outside.
Jumpers inside:
Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real-time clock reset. Can be used for troubleshooting.
Service_Mode (found no documentation, tested it, but could not see any real change on the bios except a message about active service mode)
Offical Tech Specs from Dell (https://i.dell.com/sites/csdocuments/Bus…Sheet-FINAL.pdf) says in footnote 8: 8. Systems Management Options: - Intel® Standard Manageability – Fully enabled at point of purchase, the Intel Standard Management option is a subset of the AMT features. ISM is not upgradeable to vPro technology post-purchase. - No Out-of-Band Systems Management - This option entirely removes Intel out of band systems (OOB) management features. The system can still support in band management. OOB management support through AMT cannot be upgraded post-purchase.
So i don’t assume an “easy” switch to activate OOB/KVM/AMT is available. Some tricky stuff necessary; that’s why I’m here with the specialists
Yes, both CPU and PCH are vPro compatible. I’m used to seeing other stickers from Dell such as ME LOCKOUT, ME DISABLE etc but I don’t think it’s going to be a problem. Set the Service Mode jumper, download ME System Tools v9.1 from Section C of Intel Management Engine: Drivers, Firmware & System Tools, run Flash Programming Tool with parameter “fptw -d spi.bin”, compress and attach “spi.bin” output SPI image.
Error 26: The host CPU does not have read access to the target flash area. To enable read access for this operation you must modify the descriptor settings to give host access to this region.
Hmmm… a little tricky here. 6MB limit and only a list of extensions allowed. Okay, I used a zip file split in two and added .ZIP to each filename. To recover: remove the final ".zip" from the files and then extract.
Alright, here is the fixed SPI image with AMT enabled. Make sure the jumper is set, flash via "fptw -f spi_fix.bin", set the jumper back while the system runs and execute "fptw -greset" to restart the CPU+ME. Afterwards, you should have AMT working.
Good. Not the full SPI image, only the ME region. You can flash that at all 7020’s, when the jumper is set, via “fptw -me -f spi_me.bin” followed by “fptw -greset”.
Thanks for the quick answer ! I’ve tried the attached ME fw but I’ve noticed that after flashing it has a System UUID different than dumped from my bios and the Localized Language is set to German. It is working, but Memanuf returns an error.
Meantime, following your instructions on another thread, I’ve just managed to dump, enable AMT and reflash the ME region firmware dumped from my pc. Now everything is working OK and Memanuf returns also no error. I have only one question related to Independent Firmware Recovery which i forgot to enable. There is a need to be enabled, as in your attached fw, or can be left disabled ?
I was hoping you might be able to help me out. I have a Dell 7020 and am trying to enable AMT. There is a small yellow sticker inside the cover which says "ME Disabled" and also has a large "3" printed on it.
When I run "MEInfoWin64" with no service mode jumper (i.e OFF, default mode) I get the following output:
Intel(R) MEInfo Version: 9.1.45.3000 Copyright(C) 2005 - 2017, Intel Corporation. All rights reserved.
Intel(R) ME code versions:
BIOS Version: A18 MEBx Version: 0.0.0.0000 Gbe Version: 1.3 VendorID: 8086 PCH Version: 4 FW Version: 9.1.45.3000 H LMS Version: Not Available MEI Driver Version: 11.7.0.1032 Wireless Hardware Version: Not Available Wireless Driver Version: Not Available
FW Capabilities: 0x01111940
Intel(R) Capability Licensing Service - PRESENT/ENABLED Protect Audio Video Path - PRESENT/ENABLED Intel(R) Dynamic Application Loader - PRESENT/ENABLED
TLS: Disabled Last ME reset reason: Power up Local FWUpdate: Enabled BIOS Config Lock: Enabled GbE Config Lock: Enabled Host Read Access to ME: Disabled Host Write Access to ME: Disabled SPI Flash ID #1: C22017 SPI Flash ID VSCC #1: 20452045 SPI Flash ID #2: C22016 SPI Flash ID VSCC #2: 20452045 SPI Flash BIOS VSCC: 20452045 BIOS boot State: Post Boot OEM Id: 68853622-eed3-4e83-8a86-6cde315f6b78 Link Status: Link down MAC Address: 00-00-00-00-00-00 IPv4 Address: 0.0.0.0 Capability Licensing Service: Enabled OEM Tag: 0x00000000 Wireless Micro-code Mismatch: No Wireless Micro-code ID in Firmware: 0x0082 Wireless LAN in Firmware: Intel(R) Centrino(R) Ultimate-N 6205 Wireless Hardware ID: No Intel WLAN card installed Wireless LAN Hardware: No Intel WLAN card installed Localized Language: English Independent Firmware Recovery: Disabled
However, when I have the service mode jumper on and run the same command "MEInfoWin64" I get the following errors:
Intel(R) MEInfo Version: 9.1.45.3000 Copyright(C) 2005 - 2017, Intel Corporation. All rights reserved.
Error 9256: Communication error between application and Intel(R) ME module (FW Update client)
Error 0099: Unknown error code
Error 9256: Communication error between application and Intel(R) ME module (FW Update client)
Error 0099: Unknown error code
Error 9256: Communication error between application and Intel(R) ME module (FW Update client)
Error 0099: Unknown error code
Error 9256: Communication error between application and Intel(R) ME module (FW Update client)
(This continues but I think you get the idea)
Then when I run the command (service jumper still on) "fptw64.exe -d spi.bin" or "fptw -me -f spi_me.bin" I get the following errors:
Intel (R) Flash Programming Tool. Version: 9.1.10.1000 Copyright (c) 2007 - 2014, Intel Corporation. All rights reserved.
Error 284: Fail to load driver (PCI access for Windows). Tool needs to run with an administrator priviledge account.
I think it it because of this line:
MEBx Version: 0.0.0.0000
Any help would be much appreciated and thank you in advance …
thanks, it worked without a problem on my 7020 sff.
I flashed the spi_fix, it worked fine. My bios language was left on English and service tag was left intact. How do I know if my UUID changed? I foolishly didn’t backup my BIOS or ME. Could you please link to the another thread?
Hello, my system is Optiplex 7020 SFF bios A18 What I did is: put jumper on service_mode and flash spi_me.bin with command fptw -me -f spi_me.bin followed by fptw -greset my PC reset and now it power led blinks yellow 2 bliks, pause, 1 blink says motherboard is faulty - replace motherboard Is there any way I can bring it to live? regards, Maciek
I replaced PC for reused one; Is there a way for safe: backup whole bios activate KVM in case of any problems to recover bios is this task bios version dependent? (I can borrow bios programmer if neccesarry) ragards, Maciek
Too little information, too unspecific questions. Backup complete bios can be done with programmer, or often with fpt for Intel- bios, lots of information in the forum.
Activating KVM was done several times for different ME versions. Be sure to meet the requierements- vpro capable network device, vpro capable chipset, vpro capable cpu, corporate ME firmware
