@plumch : How did you solve your problem? Did you follow my advice or did you have another idea?
@Fernando , yes, update xhci controller & hub via 1.16.60.1 original asmedia driver from "have disk" and force , manual delete ms driver,reboot & see asmedia driver via device manager
dpc-isr 0us and <= 1 us 99.9%
thank you again!
Hi everyone,
Iāve been trying several different drivers for my on board USB C 3.1 ASMedia of my Asus Z370-A but I cannot get it to work with my external audio interface Audient ID14.
So far I tried this versions: 1.16.47.2, 1.16.59.1, 1.16.61.1 but any of those got the USB C 3.1 to work.
Do you guys have any idea of what might be happening? Please let me know if I can provide more details, thanks
The "pure 64bit Intel USB 3.0/3.1 Drivers v5.0.4.43 WHQL for Win7 with DPInst option" finds no drivers to install for a motherboard with Intel 9 Series Chipset. The "Intel USB 3.0+3.1 Drivers & Software Set v5.0.4.43_v2 WHQL for Win7" installs drivers fine for the same motherboard.
@leitzs :
Welcome to the Win-RAID Forum!
To be able to help you I need the HardwareIDs of your on-board ASMedia USB 3.1 Controller.
Please run the Device Manager, expand the section āUSB Controllersā and do the following with all listed devices, which has the word āControllerā within its name:
right-click onto the device, then choose the options āPropertiesā > āDetailsā > āPropertyā > āHardwareIDsā.
Regards
Dieter (alias Fernando)
@kyriacos :
Please post the HardwareIDs of your on-board Intel USB 3.0/3.1 Controller (if you donāt know how to get them, see above).
@Fernando
PCI\VEN_8086&DEV_8CB1&SUBSYS_50071458&REV_00
PCI\VEN_8086&DEV_8CB1&SUBSYS_50071458
PCI\VEN_8086&DEV_8CB1&CC_0C0330
PCI\VEN_8086&DEV_8CB1&CC_0C03
@kyriacos : Thanks for posting the HardwareIDs.
Here are the related entries for the DeviceID DEV_8CB1 within the file named iusb3xhc.inf of the āpure 64bit Intel USB 3.0/3.1 Drivers v5.0.4.43 WHQL for Win7 with DPInst optionā and āpureā driver and the āIntel USB 3.0+3.1 Drivers & Software Set v5.0.4.43_v2 WHQL for Win7ā:
[Intel.NTAMD64.6.1]
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_00
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_01
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_02
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_03
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_04
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8C31&REV_05
%IUsb3XhcDeviceDesc01% = IUsb3XhcModel, PCI\VEN_8086&DEV_8CB1&REV_00
%IUsb3XhcDeviceDesc01% = IUsb3XhcModelServer, PCI\VEN_8086&DEV_8D31
Since both entries are identical, both drivers should either work or not with your on-board Intel USB 3.0 Controller.
I suspect, that it is the DPInst tool, which did not work properly, because the SUBSYS details of your specific Controller are missing within the related *.INF file.
@Fernando
So, in other words do I always have to use the complete Drivers and Software Set as I did and not the "pure" 32/64bit drivers?
@kyriacos : Yes, in your case I recommend to use the installer of the complete Drivers & Software Set.
It should be theoretically possible to get the "pure" Intel USB 3.0 drivers properly installed without using the DPInst tool, but it is a mess, because you may not have access to the keyboard and mouse anymore after having installed the Controller driver (to get access to them again, you will have to additionally install the Hub and the Switch driver).
Hi @Fernando , I have the same problem as HeikoN, I must have done something wrong with the installation. Messed up some files and so on. Chaos. Not a techie unfortunately.
But now Iām unable to find the link to the drivers for the Intel 300-series anymore. I have an ASUS B360 Motherboard with the Intel B360 chipset. Iām running W10 64bit.
At the moment I can only use a PS/2 mouse but no USB-connection at all.
@NuWave007 : Welcome to the Win-RAID Forum!
Please post a screenshot showing the expanded content of the Device Managerās āUSB Controllersā section and the HardwareIDs of your on-board USB 3.0/3.1 Controller (right-click onto it > āPropertiesā > āDetailsā > āPropertyā > "HardwareIDs).
Then I will try to help you.
Regards
Dieter (alias Fernando)
hi
Could someone help me to find windows 7 modded usb drivers?
PCI\VEN_8086&DEV_A36D&SUBSYS_86941043&REV_10
PCI\VEN_8086&DEV_A36D&SUBSYS_86941043
PCI\VEN_8086&DEV_A36D&CC_0C0330
PCI\VEN_8086&DEV_A36D&CC_0C03
@meffo :
I do not offer modded Intel USB 3.1 drivers, which do support the outdated OS Win7 on systems with a modern chipset.
If you would have read carefully the chapter E of this threadās start post, you would have found this:
@Fernando
Links for Renesas USB 3.0 Drivers (Gen 1) original drivers 32-bit and 64-bit are not working. Main links files are 0 bytes in size and mirrors are not working (General Exception While Processing messages).
@kyriacos : Thanks for the info.
Meanwhile I have re-uploaded the related Renesas driverpacks and fixed the download links.
Under Windows 7 64-bit with latest updates and drivers installed and no errors in device manager, the motherboardās (Intel 9-Series) USB ports are not working at 3.0 speeds. Transfer speeds are very slow
(15-30 MB/sec) and the led of different external hard disks connected to different ports remain white instead of blue. The same happens when connecting the external lard disks to two Renesas (Generation 1 and 2) pcie cards on the same motherboard, so it seems to be a more general problem and not a hardware failure or driver issue. I was able to fix similar problems in the past with the onboard ports by uninstalling and re-installing drivers, but this seems to be a different scenario since it also happens with the pcie cards. Any ideas what might be causing the problem?
@kyriacos :
As requested I have moved your post into this thread, but maybe you will find a solution within >this< Sub-Forum.
@Fernando
It seems that this is an Intel driver problem. I uninstalled 5.0.4.43 and re-installed 3.0.4.65 and the led of external hard disks connected is now blue and transfer speeds are much faster. The 5.0.4.43 driver is supposed to work for Intel Chipsets from 8-Series up and this is an Intel 9-Series Chipset. I removed the Renesas pcie cards, so I canāt test them.
Hi, Iām on Windows 10 and installed the provided ASMedia drivers, they work well. However, what am I supposed to do for my Intel controller? Windows says āThe folder you specified doesnāt contain a compatible software driverā¦ā, which might be right because you state that it runs natively on Win7 only. If itās like that, what do I do if Iām on Win10?
@twixxin : Welcome to the Win-RAID Forum!
There are no no original Intel USB 3.0/3.1 drivers available for your on-board Intel USB Controller DEV_A36D and a simple addition of the missing HardwareIDs into the *.INF file doesnāt help - your specific hardware is not supported by the original USB 3.0/3.1 drivers.
So may have to stick to the generic Win10 in-box MS USB 3.0/3.1 drivers.
It is Intel, which is responsible for your problems.
Regards
Dieter (alias Fernando)